Human-Centred AI

Privacy Questions Before Using a Wellbeing App

What to check about data ownership, retention, sharing, exports and deletion.

Expert wellbeing guideEvidence-aware · UK contextExplore the collection
Direct answer

A signal begins a question and does not settle the answer

AI and digital tools can reduce friction, organise reflection and support consistency, but they can also amplify surveillance, false certainty, notification load and sensitive-data exposure.

This guide focuses on what to check about data ownership, retention, sharing, exports and deletion. The most useful interpretation connects the observation with timing, frequency, function, personal circumstances and other available evidence.

A useful first step

Read the privacy notice and test whether you can export and delete your information before adding sensitive history.

Questions to ask

Separate observation from interpretation and action

Three levels of questioning reduce false certainty and make the next decision easier to review.

01

What was actually observed

Record the signal, behaviour, experience or measurement without adding a diagnosis or causal story.

02

What else may explain it

Consider timing, environment, health context, current care, expectations and ordinary measurement variation.

03

What decision would change

A useful insight should support a proportionate action, a better question or an appropriate professional route.

04

When should it be reviewed

Agree what improvement, persistence, deterioration or risk would trigger adaptation or referral.

Practical sequence

Clarify the question and review what happens

A small structured sequence protects both curiosity and safety.

01

Clarify the question before collecting more information

Define the concern and the real-world impact. Include medicines, diagnoses, current support and any relevant risk.

02

Choose an action that fits the evidence

Read the privacy notice and test whether you can export and delete your information before adding sensitive history. Keep the action specific enough to observe and realistic enough to complete.

03

Look across more than one form of evidence

Compare experience, daily function, ordinary measures and professional input rather than relying on one score or impression.

04

Use the support route that fits the concern

Bring persistent, worsening or clinically concerning changes to a GP or appropriate regulated professional.

Scope and safety

This page provides general complementary wellbeing information, not diagnosis or treatment. Use NHS 111 for urgent advice and call 999 where there is immediate danger. Do not delay appropriate healthcare because of a wellbeing reading, self-assessment or online article.

In one sentence

What makes wellbeing technology genuinely human-centred?

A defined purpose, minimum necessary data, understandable limits, meaningful consent and human review. The tool should remain removable without taking the person’s autonomy with it.

Read the privacy notice and test whether you can export and delete your information before adding sensitive history. Review what happens and change route if the level of concern requires it.

Private support

Begin with the evidence and then consider the person

Use the patient form to ask about suitability, or book an available appointment directly.